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Hospitality Focus on Safety: Incident Reporting

Definition:

An incident report is a report that is required to document the exact details of any unusual event that occurs in a facility. The Incident Report should be filled out as soon as possible, following the event, when the details are fresh in the minds of the witnesses, so that the information is as accurate as possible.

Incident

Potential Incidents:

                   *These examples are not all-inclusive.  Use your best judgement and err on the side of reporting the incident if there is any question.

Incident Recording:

Incident Reporting:

Incident Resolution:

In the event of an incident:

june mccreight author

June McCreight

June McCreight began her career in the hospitality industry as a housekeeper in 1996. In the years since, she has risen through the ranks, learning maintenance, front office, sales and revenue management, property management and district management, bench management and opening team management. She has trained hundreds of hoteliers and won many awards for her management successes. In 2011, June wrote and published, The Strangers in My Beds, a fictional novel based strictly on the strange events of her career in hotels. In 2014, June partnered with her father, a very accomplished software architect, and opened the business, Coba Enterprise Management, LLC with a very unique and specialized CMMS (Computer Maintenance Management System) software for hotels.

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