Hospitality Focus on Safety: Kitchen and Restaurant Safety
Definition:
Kitchen and Restaurant Safety includes prevention of injuries of staff and customers and the safe handling and service of food and alcohol. Injuries incurred in the restaurant or food service area are extremely dangerous and sometimes permanent or deadly. Since the environment is so fast-paced, it is imperative that all staff members are conditioned for safe practices and managers are accountable.
Potential Exposures:
- Untrained
staff members working in or around the kitchen area
- Use
of sharp knives and slicers
- Exposure
to broken glass
- Use
of fryers, stoves, ovens
- Exposure
to extremely hot liquids
- Greater
potential for spills
- Time
constraints for employees
- Heavy
lifting
Prevention:
- Every
member of the food and beverage department must be certified for, and adhere
to, safe food handling and service.
- Every
member of the food and beverage department, who is in contact with alcohol,
must be trained on, and adhere to, the proper methods for sale, service and
consumption of alcoholic beverages.
- Any
staff member working with or cleaning sharp knives, meat slicers or food
processor parts with sharp blades should always wear cut-resistant gloves.
- All
electric equipment should be turned off and unplugged before cleaning or
changing parts.
- No
staff member should handle broken glass with bare hands. Broken glass should be wrapped in cardboard
before disposing of in specified containers.
- Clean
floors regularly with approved chemical and rinse thoroughly to prevent
residue.
- All
kitchen employees should wear slip-resistant shoes.
- Slip-resistant
mats should be present in any location that has a spill potential.
- Spill
kits should be available and fully stocked at all times.
- A
spill should never be left unattended.
- Allow
all cooking surfaces and vent hoods to cool before cleaning.
- Allow
liquids to cool completely before disposing of them.
- All
kitchen staff should wear long sleeves and fitted clothing. Hair should always be pulled back.
- Always
use pot holders when transporting heated food service equipment.
- Ensure
that the water temperature in the dish station is at the proper temperature.
- Avoid
lifting with the back. Use assisted
devices for relocating heavy items if available.
- Store
lighter items on the upper shelves and heavier items on the lower shelves.
In the event of a kitchen or restaurant injury or illness:
- Follow the guidelines for the incident found in the Emergency Binder.
- If you feel you may have incurred an injury of any kind, report it immediately to your supervisor.
- Be very clear on whether you require immediate medical attention, imminent medical attention or request additional accommodations to prevent injury in the future.
- Notify a member of management immediately and any possible hazards.
- Maintain staff presence at any hazard until it can be cleared.
- For a burn, treat with cold water only and seek medical attention.
- For a laceration, apply pressure and seek medical attention.
- In the event of 2 or more reports of food poisoning, secure all ingredients and inform the CDC. Follow procedures outlined in your facility’s Emergency Binder.
- For a strain or injury due to slipping, falling or lifting, seek medical attention.
- Report the incident to the Risk Management Team.
- Inform the staff of the incident and make corrections to procedures or errors to ensure that this incident does recur.
June McCreight
June McCreight began her career in the hospitality industry as a housekeeper in 1996. In the years since, she has risen through the ranks, learning maintenance, front office, sales and revenue management, property management and district management, bench management and opening team management. She has trained hundreds of hoteliers and won many awards for her management successes. In 2011, June wrote and published, The Strangers in My Beds, a fictional novel based strictly on the strange events of her career in hotels. In 2014, June partnered with her father, a very accomplished software architect, and opened the business, Coba Enterprise Management, LLC with a very unique and specialized CMMS (Computer Maintenance Management System) software for hotels.