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Housekeeping Cross Contamination

Everyone has heard of the dreaded hidden cameras that captured the worst-case scenario: housekeepers using bathroom rags to clean a drinking glass in the kitchen! Knowledge and training about cross contamination will help your staff provide a clean, worry-free stay for your guests. This helps keep your numbers in good standing and drives greater profit for your hotel.

What is cross-contamination? According to the U.S. Center for Disease Control and Prevention, cross contamination happens when soil and bacteria get transferred from one surface to another surface or from one space to another space. There are steps you can take to ensure your staff knows how to effectively clean and sterilize without cross contaminating from room to room.


Outlined below are important training subjects for employees:



Implement a Color Coding System

Feel free to adjust the color coding system to the needs of your facility.

Consider using microfiber mop heads and cleaning cloths

Cleaning Method

  1. Clean all surfaces
  2. Disinfect
  3. Clean floors last

Store Cleaning Materials Separately


Center for Disease Control and Prevention. “Guidelines for Environmental Infection Control in Health-Care Facilities (2003).” Retrieved from: https://www.cdc.gov/infectioncontrol/guidelines/environmental/background/laundry.html on August 20, 2018.

Desa, J., Bello, A., Galligan, C., Fuller, T., & Quinn, M. “Case Study: Are Microfiber Mops Beneficial for Hospitals?” Safe Home Care and Hospitals Program. Retrieved from: www.uml.edu/SafeHC on August 21, 2018.

Frye, W. D. “Good Housekeeping.” Lodging Magazine, August 2013. Retrieved from: http://bluetoad.com/display_article.php?id=1475131&id_issue=170526# on August 20, 2018.

Pines, C. “5 Tips to Prevent Cross Contamination During Cleaning.” Sparkle Team blog, February 2013. Retrieved from: https://www.sparkleteam.com/5-tips-to-prevent-cross-contamination- during-cleaning/ on August 21, 2018.

“Using Microfiber Mops in Hospitals.” Environmental Best Practices for Health Care Facilities. November, 2002. Retrieved from: https://archive.epa.gov/region9/waste/archive/web/pdf/mop.pdf on August 23, 2018.

june mccreight author

June McCreight

June McCreight began her career in the hospitality industry as a housekeeper in 1996. In the years since, she has risen through the ranks, learning maintenance, front office, sales and revenue management, property management and district management, bench management and opening team management. She has trained hundreds of hoteliers and won many awards for her management successes. In 2011, June wrote and published, The Strangers in My Beds, a fictional novel based strictly on the strange events of her career in hotels. In 2014, June partnered with her father, a very accomplished software architect, and opened the business, Coba Enterprise Management, LLC with a very unique and specialized CMMS (Computer Maintenance Management System) software for hotels.

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